Privacy Policy
Introduction
Roofate Shimizuya Co., Ltd. (hereinafter referred to as "the Company") recognizes the importance of protecting personal information and considers its appropriate use and protection to be a social responsibility. We promise to make every effort to protect personal information.
Definition of personal information
Personal information refers to information about an individual, including name, date of birth, gender, telephone number, email address, occupation, workplace, and other information that can identify a specific individual.
Collection and use of personal information
Our company will collect and use personal information only for the following purposes and within the scope of those purposes.
Our collection and use of personal information is based on the voluntary provision of such information by our customers. By providing personal information, customers consent to our use of that information in accordance with this policy.
- Tasks necessary to deliver the products you ordered from our company.
- Providing customers with information that is deemed beneficial and necessary, such as announcements of new products.
- This includes inquiries and confirmations from our company necessary for carrying out business operations, as well as gathering feedback for service improvement.
- This investigation is conducted to refuse service to anyone attempting to use our services for fraudulent or improper purposes.
- Improving the services and security provided by our company and our partners.
- Handling various inquiries
Provision of personal information to third parties
Unless required by law or for other legitimate reasons, we will not disclose or provide personal information to third parties without obtaining prior consent from the individual concerned.
Supervision of the contracted company
In order to provide products and services to our customers, we may provide some personal information to external contractors. In such cases, we will manage the contractors to ensure that they handle personal information appropriately.
Management of personal information
To prevent the leakage, loss, or damage of personal information, our company has appointed a personal information protection manager and strives to provide sufficient security protection. We also properly manage the personal information entrusted to us to ensure its accuracy and up-to-dateness.
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Inquiry, correction, or deletion of information
If you wish to inquire about, correct, or delete personal information you have provided to us, we will verify your identity and respond promptly within a reasonable scope.